Will it read your messages?
Your messages are in an app, on a phone or in your email. Find yours below.
Each row answers two questions. Does Message Review on this site read it? Does the desktop app? They read different lists, so check both.
Need to get the file out first? See how to export from each app.
Apps and exports
Find the app your messages are in. The two answers on each row can differ.
Co-parenting apps
Use the PDF export the app gives you.
TalkingParents
- Message Review
- Reads it
- Desktop app
- Reads it
OurFamilyWizard
- Message Review
- Reads it
- Desktop app
- Reads it
AppClose
- Message Review
- Reads it
- Desktop app
- Reads it
coParenter
- Message Review
- Reads it
- Desktop app
- Reads it
Texts and chats
iMessage & SMSMessage Review only
Texts saved as a PDF
- Message Review
- Reads it
- Desktop app
- Not read
WhatsApp
From Export chat in the app
- Message Review
- Reads it
- Desktop app
- Reads it
Android SMS backupDiffers by file
From SMS Backup & Restore
- Message Review
- Reads itBackup (.xml), Printed to PDF
- Desktop app
- Reads itBackup (.xml)You choose which conversations to import.Not readPrinted to PDF
Facebook / InstagramDiffers by file
Your Meta data download
- Message Review
- Reads itHTML, JSON
- Desktop app
- Reads itHTMLNot readJSON
Phone message XML
Texts a backup tool or carrier saved as .xml
- Message Review
- Reads it
- Desktop app
- Not checked
Apps that save texts from a phone
iMazingDiffers by file
- Message Review
- Reads itCSV, PDF or text
- Desktop app
- Reads itCSVNot readPDF or text
Decipher TextMessageMessage Review only
- Message Review
- Reads it
- Desktop app
- Not read
TouchCopyMessage Review only
- Message Review
- Reads it
- Desktop app
- Not read
Legal Text CollectorMessage Review only
- Message Review
- Reads it
- Desktop app
- Not read
SMS Backup & PrintMessage Review only
Its day-by-day printout
- Message Review
- Reads it
- Desktop app
- Not read
Photos and screenshots
Photos or screenshots of a conversationMessage Review only
Picture files of the messages, as the screen shows them
- Message Review
- Reads it
- Desktop app
- Not read
Email (mbox)
A mailbox (.mbox) holds the whole exchange. One email (.eml) is read as one message.
- Message Review
- Reads it
- Desktop app
- Reads it
Gmail, printedMessage Review only
A Gmail thread printed to PDF
- Message Review
- Reads it
- Desktop app
- Not read
OutlookMessage Review only
.pst, up to 16 MB
- Message Review
- Reads it
- Desktop app
- Not read
Spreadsheets
CSV / spreadsheet
Messages in rows, saved as .csv
- Message Review
- Reads it
- Desktop app
- Reads it
ExcelMessage Review only
.xlsx, up to 16 MB
- Message Review
- Reads it
- Desktop app
- Not read
Product names and logos are trademarks of their respective owners. CustodyComms is not affiliated with or endorsed by them.
File types
Your file has to be one of these types. It also has to come from an app on the list above.
In your browser
Message Review
Up to 64 MB
- .zip
Up to 99 MB
- .txt
- .mbox
- .eml
- .json
- .html
- .csv
- .xml
Up to 16 MB
- .xlsx
- .pst
Drop an export, or paste messages from anywhere. It reads one file at a time.
On your computer
Desktop app: messages
- .html
- .htm
- .mbox
- .mbx
- .mbs
- .eml
- .csv
- .tsv
- .txt
- .xml
- .zip
Not here: .json, .xlsx and .pst. Message Review on this site takes them.
On your computer
Desktop app: Evidence Library
Documents and photos you add as evidence.
- JPG
- PNG
- GIF
- WebP
- TIFF
- HEIC (Mac only)
Photos up to 100 MB. PDFs up to 200 MB and 500 pages. Up to 50 files at a time.
Neither Message Review nor the desktop app takes these
Word and other documents
- .doc
- .docx
- .pages
- .rtf
- .odt
Audio and video
- .mp3
- .m4a
- .wav
- .mp4
- .mov
Not on the list?
Try your file anyway. Message Review tells you if it cannot read it.
It asks where the file came from
If Message Review cannot read a file, it asks which app or tool made it. Pick one from the list, or type the name. Your answer goes on our list of the formats people bring us.
Or tell us which app
Write to parent support and name the app your messages are in. Please leave out names and anything else private.
Cloud AI analysis, the free sample analysis on this site, and the chat assistants are available in the United States and its territories, Canada (except Quebec), Australia and New Zealand only. Work you do on your own computer in the desktop app (importing messages, building your timeline, reviewing incidents and exporting them) is not restricted by where you are, and neither is downloading the app or managing your subscription.
