Check your Mac, then download.
The Mac app needs Apple Silicon (M1 or later). Answer the question below and the 2.3 GB download starts.
Nothing is downloading yet. One question first, so an Intel Mac is not sent a file it cannot open.
Quick check: which Mac is it for?
The app needs Apple Silicon. On an Intel Mac it installs and then will not open, so we ask before the download rather than after. Apple menu → About This Mac shows the chip.
Looking for something else? Start over.
Want it on another computer? Email yourself the link and open it there.


A preview of the incident timeline you’ll see after your first import.
Once it is on your Mac, here’s what to do next on macOS.
~2 minutes- 1Open the .dmg from DownloadsDouble-click to mount the disk image. A Finder window opens with the app icon and an Applications shortcut.
- 2Drag CustodyComms to ApplicationsDrop the icon onto the Applications shortcut. macOS copies it over in a few seconds.
- 3Launch from ApplicationsOpen Applications and click CustodyComms. The app is signed and notarized by Apple, so it opens directly.
- 4Sign in and start your first importSign in with your CustodyComms account.