Deleting your account

Privacy1 min read

You have three ways to delete your account or your data.

On the website, sign in and open Account, then Profile (custodycomms.com/account/settings). Under "Delete account", type the email address on the account to confirm, then choose "Permanently delete my account." This cancels any active subscription, deletes your profile, and removes your sign-in. To keep a copy of your account data, choose "Download my data first" on the same page before you delete.

Or email privacy@custodycomms.com from the address on the account. We confirm receipt, then cancel any active subscription and remove your server-side profile. This is the path to use for GDPR or CCPA data-subject requests.

Or, in the CustodyComms iOS app, open Settings and choose "Delete account." That tears down the same server-side profile from the device.

In every case, anything stored locally on your computer stays on your computer until you remove it yourself. That is how the desktop app is designed.

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